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Sightseer
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sharpwave500
Posts: 1

‎11-06-2019 05:14 PM

GoPro 7 black crashes

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I have an issue. My GoPro app crashes when I try do download a 15 second clip i created on the app. When I press save it just shows 0% download then instantly crashes. Any solutions?
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aenriquez
Posts: 11,878

‎12-05-2019 05:14 PM

Re: GoPro 7 black crashes

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@sharpwave500, sorry for the delayed response. Please make sure that the GoPro App and GoPro camera are updated to the latest version. Additionally, there are some troubleshooting suggestions here that will help: How to Resolve GoPro App Crashing or Freezing Issues

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aenriquez
Posts: 11,878

‎12-05-2019 05:14 PM

Re: GoPro 7 black crashes

[ New ]

@sharpwave500, sorry for the delayed response. Please make sure that the GoPro App and GoPro camera are updated to the latest version. Additionally, there are some troubleshooting suggestions here that will help: How to Resolve GoPro App Crashing or Freezing Issues

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