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Sightseer
Posts: 2

GoPro 7 Wont Turn On

Just purchased my gp7 and it was working fine yesterday, charged the battery up to 100%. Went to turn it on this morning and it wont turn on. Pulled battery out and reinserted it, plugged the usb C cable in to charge, gp7 turns on but now the screen informs me that "no battery' is inserted. This is a joke!!!

GoPro
Posts: 8,289

Re: GoPro 7 Wont Turn On

Hello @snowymesa4846

 

It is odd. Please check and see if there is anything lodged between the battery connectors. If the battery and the camera worked fine, it is highly likely that contact points do not meet. Without the battery, connect the camera directly to a power source, power it on and see if it works. Unplug the cable, re-insert the battery and turn the camera on again. Let us know how it works out. 

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: GoPro 7 Wont Turn On

Nothing is lodged between battery connectors. Removed battery, connected cable and gp7 powers on. Powered down, reinserted battery and it is now charging. Charged for over 30min, unplugged charging cable and tried to turn on.... nothing, it wont turn on.

Sightseer
Posts: 3

Re: GoPro 7 Wont Turn On

Happening to me now. 

Adventurer
Posts: 10,200

Re: GoPro 7 Wont Turn On

WHy not take a video document this and get to a Rep they may have some one at gopro.com/contactus to further assist you

 

FISH