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Sightseer
Posts: 1
Accepted Solution

GoPro 7 White stops working

My new GoPro white is turned on but doesnt work the screen, or record, turn on buttom. Its like you dont touch it.
I cant connect it to my app.

What could I do?

Tnx
Chris

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GoPro
Posts: 9,270

Re: GoPro 7 White stops working

Hi @fierro1,

Sorry to hear about the trouble. Just to make sure that I understand the situation clearly, I want to verify if your HERO7 White camera doesn't power on when you press the Mode button. If so, there are some troubleshooting steps here that will help resolve the issue.

Kind Regards,
Ann

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Highlighted
GoPro
Posts: 9,270

Re: GoPro 7 White stops working

Hi @fierro1,

Sorry to hear about the trouble. Just to make sure that I understand the situation clearly, I want to verify if your HERO7 White camera doesn't power on when you press the Mode button. If so, there are some troubleshooting steps here that will help resolve the issue.

Kind Regards,
Ann