01-03-2019 01:03 PM
01-03-2019 01:32 PM
01-03-2019 02:15 PM
01-03-2019 02:48 PM
I understand that @dennobundy,
We just want to know the exact brand and model because if it's from other store the SD card bundled is not a recommended SD card.
If you already updated your camera manually you may contact our customer support team for assistance instead.
01-04-2019 12:53 PM
Thanks for getting back to us with the requested information.
We can confirm that this is a recommended SD card.
As suggested, if the manual update has been already been completed, please contact our Support Team to move forward with this concern.