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Posts: 2

GoPro 7 HERO stuck on "USB Connected"

I've done all the updates and read through all the suggestions of resetting my GoPro but it is still happening. When I plug in the power cable via USB to my laptop, the camera is stuck on "USB CONNECTED"  and will not go off that screen.


Please help!




Posts: 10,926

Re: GoPro 7 HERO stuck on "USB Connected"

when I plug in my  camera  to a Laptop, the USB connector is to be On. a driver will  propmt  or pop on if your Autplay of hte win 10 is set up. not sure about an mac.

Posts: 2

Re: GoPro 7 HERO stuck on "USB Connected"

Is that by default that it will always show that when plugged into a laptop? I could have sworn it wasn't doing that before and then I would be able to upload my videos/pics to the cloud. Thanks for the response!