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Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

GoPro 7 Black won't turn off!!!!!!

1) I press the turn-off-buttom for 10-15 sec (4 sec won´t work) and sometimes I succed - but only to realize Gopro STARTS AGAIN BY IT SELF!!!! WHY ON EARTH....???? 


2) And there is NO information HOW to uppdate in the Gopro-app on my iPhone!!!! (If this is a solution to the turn-off-problem)


I´m giving up with Gopro now!!!!




Posts: 7,868

Re: GoPro 7 Black won't turn off!!!!!!

Sorry to hear about the trouble, @fastgorge61135. We recommend doing a manual update of your camera instead. The steps below will guide you through the process: 

  1. Go to the Update page and choose your HERO7 camera.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system. 

Make sure that the camera is fully charged, and that a formatted, recommended SD card is used. Let us know how it goes. Thanks!