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Sightseer
Posts: 1

GoPro 7 Black turns on

[ New ]

i have to take out battery to get it to turn off. i did an upadate as i just bought the GP 7 black.


Accepted Solutions
GoPro
Posts: 27,078

Re: GoPro 7 Black turns on

[ New ]

Hi @scubajocpro

 

If you haven't yet, please proceed with a manual update. https://gopro.com/en/us/update

Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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Hiker
Posts: 8

Betreff: GoPro 7 Black turns on

[ New ]
GoPro
Posts: 27,078

Re: GoPro 7 Black turns on

[ New ]

Hi @scubajocpro

 

If you haven't yet, please proceed with a manual update. https://gopro.com/en/us/update

Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej