GoPro 7 Black goes back

[billk63050]

Just received my GoPro 7 Black, via the "buy-back" program.  Also received the SuperSuit, purchased for diving...  The camera has scuff marks on the twist-removable front lens frame, which is not actually aligned properly.  Looks like I got a refurb... or a poorly assembled camera.  Everything goes back.  Done with GoPro.

[graytree76514]

Hi @billk63050,

Sorry to know that. 

Our customer support team might be able to help you.

https://gopro.com/help/ContactUs

[billk63050]

They did help.  Got an RMA, plus Ground Shipping back...  Perhaps it was just shoddy assembly...

[graytree76514]

Got it @billk63050,

I hope that it would be all sorted out.