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02-14-2019 01:23 PM
GoPro 7 Black goes back
[ New ]Just received my GoPro 7 Black, via the "buy-back" program. Also received the SuperSuit, purchased for diving... The camera has scuff marks on the twist-removable front lens frame, which is not actually aligned properly. Looks like I got a refurb... or a poorly assembled camera. Everything goes back. Done with GoPro.
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02-14-2019 01:26 PM
Re: GoPro 7 Black goes back
[ New ]Hi @billk63050,
Sorry to know that.
Our customer support team might be able to help you.
https://gopro.com/help/ContactUs
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02-14-2019 01:34 PM
Re: GoPro 7 Black goes back
[ New ]They did help. Got an RMA, plus Ground Shipping back... Perhaps it was just shoddy assembly...
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02-14-2019 01:38 PM