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Hiker
Posts: 9
Accepted Solution

GoPro 7 Black Hypersmooth completely freaks out.

I had now the second event where the gopro completely freaks out and the video becomes extreamly shaky and jittery even while not moving.

Is the camera faulty or is it a firmware or SD card issue.


I did not get this issue on the 01.50 running 4k60 wide hypersmooth so maybe its something to do with 01.51 4k30 superview hypersmooth. I have not manually updated the firmware and formatted the sd card so will run 4k60 wide again and see if I get the error again.

Camera : GoPro 7 Black
Settings : 4k30 superview + hypersmooth
SD Card : SanDisk 64GB Extreme MicroSDXC Card U3
Firmware : Current Latest (01.51)

 

Resulting Videos : 
First one is just after 11:48
Second video is from the beginning.

https://youtu.be/v9vEPSYZoz8?t=708
https://www.youtube.com/watch?v=GG_31AZ092I

SD Card : 
https://www.takealot.com/sandisk-64gb-extreme-microsdxc-card/PLID38677612?gclid=CjwKCAiArK_fBRABEiwA...

Camera : GoPro 7 Black Settings : 4k30 Superview Hypersmooth. Bike : 2018 KTM 300 TPI Location : Mamelodi, Gauteng (South Africa) Had my first experience where the hypersmooth freaked out completely. Luckily I could still save some of the footage.
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Accepted Solutions
Hiker
Posts: 9

Re: GoPro 7 Black Hypersmooth completely freaks out.

Hi @aragon1006

Still waiting for a response?

View solution in original post


All Replies
GoPro
Posts: 10,213

Re: GoPro 7 Black Hypersmooth completely freaks out.

 

Hi @sweetwave66776

 

Thank you for sharing this.

I have never seen Hypersmooth behave this way before,

I can confirm that the card you are using is one of the recommended cards.

See if running the update and formatting the card will correct the issue.

https://gopro.com/update/hero7-black

 

We hope to hear from you again.

 

Regards,

Ej

 

 

 

 

Hiker
Posts: 28

Re: GoPro 7 Black Hypersmooth completely freaks out.

I have had the same issue on three of my recordings now. I called up support and they recommend doing a manual update again and if that doesn't resolve it they will replace the camera.

 

Here is my example

https://youtu.be/zCAmKFC-g00?t=138

 

Uploaded by Jeff Murchison on 2018-11-12.
Nomad
Posts: 287

Re: GoPro 7 Black Hypersmooth completely freaks out.

No way - Gopro really ? so many bugs.....again......another.......

 

Please give me new version of your camera (GP8 - I ll back after tests) next time because your testers are #$$#^^#$%, its  a group of blind and deaf ?. I can even test it from A to Z for free God **bleep**. How come so well known company accept to release some s@$t like this.

 

My **bleep** battery - yesterday 100% today morning 90 % ....to be clear - everythng what is supercool function are OFF(NO GPS/BT/WIFI/VC/PROTUNE.....everything OFFFFFFFFFFFFFFFFFFFF) and YES I have very accurate SDCARD - you gave my with GP.

 

I am sick and tired issues with this brick camera.

Hiker
Posts: 9

Re: GoPro 7 Black Hypersmooth completely freaks out.

Will give it a try and test it again this weekend and see if it happens again and report back to you.

Thank you,
Hiker
Posts: 9

Re: GoPro 7 Black Hypersmooth completely freaks out.

[ Edited ]

Hi @aragon1006

 

I used the camera again today with the same settings and got it again.
I did manually update the firmware to 01.51 again and formatted the SD card.
Will have to try and seed if its only 4k30 superview or if 4k60 wide also do it

It starts just after 2:20
https://youtu.be/acnFp4rQovs?t=140

Camera : GoPro 7 Black
Settings : 4k30 superview + hypersmooth
SD Card : SanDisk 64GB Extreme MicroSDXC Card U3
Firmware : Current Latest (01.51)

GoPro
Posts: 10,213

Re: GoPro 7 Black Hypersmooth completely freaks out.

 

Thanks @sweetwave66776

 

We'll wait for the results.

Hopefully the manual update clears it out.

 

Regards,

Ej

Tourist
Posts: 7

Re: GoPro 7 Black Hypersmooth completely freaks out.

Looks very similar to the problems I had @ 2.7k 60FPS Already reported here

 

https://community.gopro.com/t5/Cameras/Hero-7-Black-Hypersmooth-failure-Super-glitchy-warped-footage...