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Hiker
Posts: 35
Accepted Solution

GoPro 6 stopped connecting to iOS device

So all of a sudden my gopro 6 stopped connecting to my ipad air 2 and iphone 6... reseted the camera and reseted the devices. They both find the wifi from the camera but would not connect to it...


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Explorer
Posts: 12,961

Re: GoPro 6 stopped connecting to iOS device

Make sure your Bluetooth is turned on. If you still can't connect, you need to forget both the Wi-Fi and Bluetooth connections on your iOS device and try again. If it still doesn't connect, delete the camera on the app, both connections, and try again.

See this article https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

If that doesn't do it, try contacting the Support Team
https://gopro.com/help/PKBContactus

View solution in original post


All Replies
Highlighted
Explorer
Posts: 12,961

Re: GoPro 6 stopped connecting to iOS device

Make sure your Bluetooth is turned on. If you still can't connect, you need to forget both the Wi-Fi and Bluetooth connections on your iOS device and try again. If it still doesn't connect, delete the camera on the app, both connections, and try again.

See this article https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

If that doesn't do it, try contacting the Support Team
https://gopro.com/help/PKBContactus
Highlighted
Hiker
Posts: 35

Re: GoPro 6 stopped connecting to iOS device

I will contact them then. I did try all this