Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

GoPro 6 battery not holding charge

[ New ]
So guys,

I have had my GoPro 6 black for a little while now and for some reason it keeps saying the battery is dead, despite me knowing it isn't.

I am aware this has been a problem in the past so I followed guidelines out on previous posts about getting a new update, to which I did with no change.

The batteries works as I have tried on my friends hero 5.

Getting frustrated that a camera of this cost should have such beta issues being nearly 3 years old.

Please help?

Accepted Solutions
GoPro
Posts: 27,167

Re: GoPro 6 battery not holding charge

[ New ]

Hi @gaveb1153

 

If the battery works on another camera then the issue can be on the unit already.

Have you tested other batteries on the HERO6 Black?

Check out HERO6 Black Will Not Power On

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 27,167

Re: GoPro 6 battery not holding charge

[ New ]

Hi @gaveb1153

 

If the battery works on another camera then the issue can be on the unit already.

Have you tested other batteries on the HERO6 Black?

Check out HERO6 Black Will Not Power On

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
 

 

Thanks!

Ej