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Tourist
Posts: 2
Accepted Solution

GoPro 6 Freezing!!!

I just bought a new GoPro Hero 6 and it freezes as soon as i turn it on. I can't film anything. 

It freezes even without a card in. 

Is this a firmware or hardware problem?

Please help!


Accepted Solutions
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Explorer
Posts: 13,002

Re: GoPro 6 Freezing!!!

Try running a manual update.
https://gopro.com/update/hero6
Also, be sure you are using a recommended SD card from this list.
https://gopro.com/help/articles/Block/microSD-Card-Considerations
For best performance use a 32GB or 64GB card.

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All Replies
Highlighted
Explorer
Posts: 13,002

Re: GoPro 6 Freezing!!!

Try running a manual update.
https://gopro.com/update/hero6
Also, be sure you are using a recommended SD card from this list.
https://gopro.com/help/articles/Block/microSD-Card-Considerations
For best performance use a 32GB or 64GB card.
Highlighted
Tourist
Posts: 2

Re: GoPro 6 Freezing!!!

Thank You Daniel,

I was using a Scan Disk Ultra 128GB.

 

I hope this is the problem.