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%3CLINGO-SUB%20id%3D%22lingo-sub-203016%22%20slang%3D%22en-US%22%3EGoPro%206%20FOV%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-203016%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETo%20whom%20it%20may%20concern%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20purchased%20a%20new%20GoPro-6%20just%20prior%20to%20our%20second%20scuba%20diving%20trip%20to%20Cozumel%20this%20year.%20We%20have%20been%20diving%20with%20a%20GoPro-4%20for%20many%20years%20with%20great%20success%2C%20but%20we%20were%20interested%20in%20the%20video%20stabilization%20and%20quality%20offered%20by%20the%20GoPro-6.%20After%20our%20first%20day%20of%20diving%20I%20refused%20to%20use%20the%20GoPro-6.%20This%20is%20due%20to%20the%20inexplicable%20field%20of%20view%20limitations%20associated%20with%20this%20camera.%20I%20used%20our%20old%20GoPro-4%20for%20the%20remainder%20of%20the%2010%20day%20trip%20because%20the%20FOV%20settings%20are%20retained%20on%20the%20old%20GoPro-4.%20Emphasis%20on%20old.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20use%20the%20narrow%20and%20medium%20FOV%20settings%20on%20the%20GoPro-4%20for%20underwater%20photography.%20The%20adjusted%20FOV%20setting%20on%20the%20GoPro-6%20is%20not%20retained%20when%20the%20camera%20is%20powered%20off%20and%20simply%20reverts%20back%20to%20the%20wide%20setting.%20WTF%3F%20Why%20doesn%E2%80%99t%20the%20camera%20retain%20the%20FOV%20setting%3F%20To%20make%20matters%20worse%20the%20FOV%20can%E2%80%99t%20be%20adjusted%20when%20the%20camera%20is%20in%20the%20underwater%20housing.%20Eagle%20rays%2C%20turtles%2C%20fish%2C%20eels%2C%20octopus%2C%20etc.%2C%20appear%20to%20be%20a%20mile%20away%20and%20distorted%20with%20the%20default%20wide%20setting%20thus%20making%20the%20camera%20completely%20useless%20to%20me.%20So%20let%20me%20ask%20this%20question%20again.%20Why%20does%20GoPro-6%20constantly%20reset%20the%20FOV%20to%20a%20wide%20setting%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDo%20you%20have%20any%20plans%20to%20update%20the%20software%20to%20resolve%20this%20issue%3F%20I%20believe%20in%20most%20cases%20it%20is%20not%20an%20absolute%20necessity%20for%20users%20to%20have%20the%20ability%20to%20adjust%20the%20FOV%20while%20underwater%20or%20after%20the%20camera%20has%20been%20placed%20inside%20the%20Super%20Suit%2C%20but%20it%20would%20be%20very%20convenient.%20However%2C%20it%20is%20extremely%20important%20for%20the%20camera%20to%20retain%20the%20adjusted%20FOV%20settings%20after%20being%20powered%20off.%20How%20difficult%20could%20it%20possibly%20be%20to%20update%20the%20software%20for%20the%20camera%20to%20retain%20the%20adjusted%20FOV%20setting%3F%20What%20is%20the%20reasoning%20for%20the%20camera%20to%20always%20revert%20back%20to%20a%20wide%20FOV%20when%20turned%20off%3F%20Other%20camera%20settings%20and%20preferences%20are%20correctly%20retained.%20Why%20not%20the%20FOV%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EUnfortunately%2C%20I%20was%20unaware%20of%20this%20issue%20prior%20to%20my%20purchase.%20I%20later%20noticed%20the%20limitations%20with%20the%20GoPro-6%20have%20been%20discussed%20on%20the%20ScubaBoard%20diving%20forum%20recently%20(see%20link)%20and%20I%20am%20prepared%20to%20post%20a%20blistering%20commentary%20of%20my%20own.%20We%20have%20invested%20in%20a%20GoPro-6%2C%20Super%20Suit%2C%20%24150%20BackScatter%20Flip%20Filter%20system%2C%20%24300%20Scuba%20Lamp%20video%20lights%2C%20%24260%20Beneath%20the%20Surface%20underwater%20tray%20and%20extra%20batteries%20for%20a%20camera%20that%20is%20LESS%20versatile%20than%20its%20predecessors.%20Unbelievable!%20Please%20fix%20this%20problem.%3C%2FP%3E%3CP%3EA%20quick%20response%20would%20be%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.scubaboard.com%2Fcommunity%2Fthreads%2Fgopro-6-fov-adjustment.560273%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.scubaboard.com%2Fcommunity%2Fthreads%2Fgopro-6-fov-adjustment.560273%2F%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-203016%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-203034%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%206%20FOV%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-203034%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F66645%22%20target%3D%22_blank%22%3E%40ericb86237%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20sharing%20your%20experience.%20The%20HERO6%20Black%20should%20retain%26nbsp%3Bthe%20last%20settings%20used.%20It%20should%20not%20revert%20to%20WIDE%20eve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Tourist
Posts: 3
Accepted Solution

GoPro 6 FOV

 

To whom it may concern,

 

We purchased a new GoPro-6 just prior to our second scuba diving trip to Cozumel this year. We have been diving with a GoPro-4 for many years with great success, but we were interested in the video stabilization and quality offered by the GoPro-6. After our first day of diving I refused to use the GoPro-6. This is due to the inexplicable field of view limitations associated with this camera. I used our old GoPro-4 for the remainder of the 10 day trip because the FOV settings are retained on the old GoPro-4. Emphasis on old.

 

I use the narrow and medium FOV settings on the GoPro-4 for underwater photography. The adjusted FOV setting on the GoPro-6 is not retained when the camera is powered off and simply reverts back to the wide setting. WTF? Why doesn’t the camera retain the FOV setting? To make matters worse the FOV can’t be adjusted when the camera is in the underwater housing. Eagle rays, turtles, fish, eels, octopus, etc., appear to be a mile away and distorted with the default wide setting thus making the camera completely useless to me. So let me ask this question again. Why does GoPro-6 constantly reset the FOV to a wide setting?

 

Do you have any plans to update the software to resolve this issue? I believe in most cases it is not an absolute necessity for users to have the ability to adjust the FOV while underwater or after the camera has been placed inside the Super Suit, but it would be very convenient. However, it is extremely important for the camera to retain the adjusted FOV settings after being powered off. How difficult could it possibly be to update the software for the camera to retain the adjusted FOV setting? What is the reasoning for the camera to always revert back to a wide FOV when turned off? Other camera settings and preferences are correctly retained. Why not the FOV?

 

Unfortunately, I was unaware of this issue prior to my purchase. I later noticed the limitations with the GoPro-6 have been discussed on the ScubaBoard diving forum recently (see link) and I am prepared to post a blistering commentary of my own. We have invested in a GoPro-6, Super Suit, $150 BackScatter Flip Filter system, $300 Scuba Lamp video lights, $260 Beneath the Surface underwater tray and extra batteries for a camera that is LESS versatile than its predecessors. Unbelievable! Please fix this problem.

A quick response would be appreciated.

 

https://www.scubaboard.com/community/threads/gopro-6-fov-adjustment.560273/


Accepted Solutions
GoPro
Posts: 9,012

Re: GoPro 6 FOV

 

Hi @ericb86237

 

Thank you for sharing your experience. The HERO6 Black should retain the last settings used. It should not revert to WIDE every time the camera gets turned back on. As the camera is behaving differently, we can suggest a manual software update. Instructions are listed once you get past the email address and serial number page.

 

If it's still the same, you may refer to our Support Team for further assistance. https://gopro.com/help/ContactUs

If this is a newly purchased camera, you may refer to the same store/channel you got it from.

 

Best Regards,

Ej

 

 

 

 

 

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All Replies
GoPro
Posts: 9,012

Re: GoPro 6 FOV

 

Hi @ericb86237

 

Thank you for sharing your experience. The HERO6 Black should retain the last settings used. It should not revert to WIDE every time the camera gets turned back on. As the camera is behaving differently, we can suggest a manual software update. Instructions are listed once you get past the email address and serial number page.

 

If it's still the same, you may refer to our Support Team for further assistance. https://gopro.com/help/ContactUs

If this is a newly purchased camera, you may refer to the same store/channel you got it from.

 

Best Regards,

Ej

 

 

 

 

 

Tourist
Posts: 3

Re: GoPro 6 FOV

Obviously I did not explain myself very clearly. I am referring to the slide adjuster on the right hand side of the FOV screen. The camera will not retain the adjusted setting. Whether the FOV is set to LINEAR or WIDE the adjustment always reverts to the “widest” setting on the adjustment or in other words, defaults to the bottom of the slider bar. I am using the LINEAR field of view and expect the camera to retain the slider adjustment after the unit powers off. It doesn’t. Can you explain? Will a manual software update resolve this? Am I missing something here?

On another note, it is impossible to read the serial number on the plate inside the camera. Any suggestions?

GoPro
Posts: 9,012

Re: GoPro 6 FOV

 

Hi @ericb86237

 

If you are referring to the zooming option, it will reset every time you change settings, mode and if you turn the camera off.

 

You can find the number in the camera's menu (Preferences > About This GoPro > Serial Number). You can also find the number in the version.txt file, located in the MISC folder on any SD card that has been used in the camera. 

 

Thanks!

Ej

Explorer
Posts: 11,231

Re: GoPro 6 FOV

[ Edited ]

@ericb86237If you edit your footage you can accomplish basically the same result of using medium or narrow by just cropping/zooming your footage. Whether you do it in the camera or with an editor, it's virtually the same effect.

Tourist
Posts: 3

Re: GoPro 6 FOV

Sorry, I don’t find this to be an acceptable option. Not interested in applying a digital zoom after the fact. The software should be updated to retain user adjustments and preferences. Thanks.

GoPro
Posts: 9,012

Re: GoPro 6 FOV

[ Edited ]

 

Hi @ericb86237

 

I will take note of this and have it raised to the team in charge.

We would also appreciate if you can leave it as a feedback(zoom options) through this link.

 

 

Regards,

Ej