01-08-2017 06:18 PM
Does anyone know how to get the Hero 5 to upload to the cloud for GoPro Plus? I have plugged the GoPro into a power outlet in order for it to upload the content to GoPro Plus, but it will only upload photos.
01-09-2017 05:17 PM
@Anonymous - Please check out the how to on this at https://gopro.com/help/articles/How_To/Auto-Uploading-Your-Footage-to-the-Cloud-With-GoPro-Plus. If you still have issues with it, please let us know.
02-10-2017 07:34 PM
My footage is uploading sporadically from the camera. On my computer it uploads fine, since updating the Capture App yesterday my upload for very small file just spins and stalls on 1/73. I included a screen capture of the camera. I am on 50 up / 300 down internet, lets say 1/2 that even on wireless. I let the Go Pro Here 5 Black sit for three hours today charged with more than enough required space on it. Any thoughts ?
02-12-2017 09:22 PM
02-13-2017 12:19 PM
02-13-2017 02:41 PM
@Anonymous - It can take a while to upload, depending on the wifi signal's bandwidth. If you're still having issues with it, our team at https://gopro.com/help/PKBContactus will be glad to help troubleshoot the issues with you.