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Sightseer
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GoPro 5 black cutting mid recording then saying that it is saving until the battery runs out

Hi, I want the GoPro 5 black for recording trips out on my motorcycle, the 1st recorded for 1 min 48 secs then stopped on its own accord.

2nd didn't record. 3rd I think recorded for about 40 mins then when stopped it said that it was saving. This carried on until the camera got very hot then the only way I could stop it was to remove the battery. Please can you advise if I doing anything wrong.


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GoPro
Posts: 3,924

Re: GoPro 5 black cutting mid recording then saying that it is saving until the battery runs out

Hi @swiftjump83705,

 

Sorry to hear that you are having some issues with that camera. We definitely want to make sure that camera is working for those rides! Without a little more context its hard to say what is going on.

 

Is the camera software up to date?

 

What SD Card are you using?

 

Once I hear back on that I will have a better idea of what may be going on! 

 

Best,

Ryan

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GoPro
Posts: 3,924

Re: GoPro 5 black cutting mid recording then saying that it is saving until the battery runs out

Hi @swiftjump83705,

 

Sorry to hear that you are having some issues with that camera. We definitely want to make sure that camera is working for those rides! Without a little more context its hard to say what is going on.

 

Is the camera software up to date?

 

What SD Card are you using?

 

Once I hear back on that I will have a better idea of what may be going on! 

 

Best,

Ryan