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Tourist
Posts: 3

GoPro 5 Session não desliga

[ New ]
Boa tarde,
Possuo um a GoPro session 5 , de um tempo pra cá, ela não desliga mais e o Wi-Fi desconecta sozinho também.
O firmware está atualizado
Gostaria de saber se existe alguma solução para isso ou não?
Atenciosamente
GoPro
Posts: 30,743

Re: GoPro 5 Session não desliga

[ New ]

Hi @bravestoke22053

 

What SD card are you using?

If the last update was not done manually, we recommend doing so.

See https://gopro.com/en/us/update/hero5_session

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.
 

 

Thanks!

Ej

Tourist
Posts: 3

Re: GoPro 5 Session não desliga

[ New ]
I’m usin it a SanDisk 128GB Ultra microSDXC UHS-I Memory Card
The last update was done successfully.
Thanks
GoPro
Posts: 30,743

Re: GoPro 5 Session não desliga

[ New ]

Hello @bravestoke22053

 

Ultra cards are not recommended to be used with GoPro cameras. They may work initially but they are observed to cause issues with the camera eventually.

It is best to use one of the recommended cards on the list here: SD Cards that Work with GoPro Cameras

 

Make sure to run a manual update once you have access to a recommended card.

Let us know how it goes.

 

Thanks!

Ej

 

Tourist
Posts: 3

Re: GoPro 5 Session não desliga

[ New ]
But what does the memory card have to do with it not shut down and Wi-Fi doesn't turn off either?