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Sightseer
Posts: 1

GoPro 5 SD CARD ERROR after unsuccessful upgrade

I tried to update the firmwarw of my gopro unsuccessfully. Now im stuck on "SD CARD ERROR". The main screen is black. Tried to manually install the firmware. Also tried to use several SD card and batts to no avail. HELP. Tnx

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GoPro
Posts: 7,490

Re: GoPro 5 SD CARD ERROR after unsuccessful upgrade

@afterdark17, be sure that the SD card isn't inserted between the SD card slot and the battery compartment. Doing so can put pressure on the back of the touch display. 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.