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Tourist
Posts: 3

GoPro 4 white noise

I have a GoPro 4 silver 

when I play back videos either through the camera or downloaded to my I pad, there is always white noise in the background.

Can anyone help.

i have the latest updates.

even with an external microphone it is still the same.

GoPro
Posts: 7,134

Re: GoPro 4 white noise

 

Hi @rockytree80485

 

There are times when certain external electrical interference or audio frequencies will interfere with the audio recording of the camera, and cause a background static. This static should only be appearing in your video if it is being exposed to the interference or frequency.

 

Are you able to share a sample file so we can assess the issue further?

 

Thanks!

Ej

 

Tourist
Posts: 3

Re: GoPro 4 white noise

Adventurer
Posts: 8,577

Re: GoPro 4 white noise

Use in  your editor a dehissor that will clean up the   white noise

Tourist
Posts: 3

Re: GoPro 4 white noise

Should the noise be there in the first place as I have just bought the camera?

Adventurer
Posts: 8,577

Re: GoPro 4 white noise

Most cameras have white noise. I found if I put a dummy plug into the  external mic port for no sound you think it's silent.  my point-n-shoot has it  

Free audio editorscan  remove the hiss with work like audacity

  thesound is as only good as the gopro sound board.