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Tourist
Posts: 3
Accepted Solution

GoPro 4 black battery doesn't charge

When I try to charge the battery, the red light turns on and the camera shows it is charging. After 4 hours of charging the red light is still on so I let it charge for almost a day but the red light is still on. When I turn the camera on it turns off automaticly as if it has no battery.

I've tried a new battery and a new cable and its the same. The camera only worked a little while when I put the new battery in because it was partially charged.

What do you recommend?


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GoPro
Posts: 3,924

Re: GoPro 4 black battery doesn't charge

Hey @teixen,

 

If you have not already I would give these steps a try!

 

https://gopro.com/help/articles/Solutions_Troubleshooting/HERO4-Camera-Will-Not-Power-On

 

Let us know how it goes!

 

Cheers,

Ryan

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All Replies
Highlighted
GoPro
Posts: 3,924

Re: GoPro 4 black battery doesn't charge

Hey @teixen,

 

If you have not already I would give these steps a try!

 

https://gopro.com/help/articles/Solutions_Troubleshooting/HERO4-Camera-Will-Not-Power-On

 

Let us know how it goes!

 

Cheers,

Ryan