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Sightseer
Posts: 1

GoPro 10 LCD screens not working

[ New ]
Hi! Just bought a GoPro hero 10 and after a day of filming the lcd screens turned off. The front screen is a grey color, but the back is completely black. The screens aren’t reacting to any touching either. The camera works regardless and I can connect it to the phone and use that as a monitor. I called GoPro and he said he should open a case, but it’s been 3 days and I haven’t heard anything…
Really disappointed.
GoPro
Posts: 32,139

Re: GoPro 10 LCD screens not working

[ New ]

Hi @pederk8

 

Sorry for any trouble caused.

We see that Support was able to attend to your case.

If you have further questions about the case, you may follow up with them through https://gopro.com/help/ContactUs

 

Thanks!

Ej