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Tourist
Posts: 4
Accepted Solution

GoProの写真・動画の不具合

写真や動画にストライプ模様がうっすら入ります。これの直し方がわかる方、または同じ状況になった方いらっしゃいましたらご回答よろしくお願いします。

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GoPro Community Manager
Posts: 7,750

Re: GoProの写真・動画の不具合

Artifacts like this can be related to either an issue with the SD card or with the sensor in the camera. If you have another SD card that is on our list of recommended cards at https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308, please try that card to see if that resolves the issue. If not, our team at https://gopro.com/help/ContactUs can help look into this with you to see if the sensor is the issue. Thanks.

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Highlighted
GoPro Community Manager
Posts: 7,750

Re: GoProの写真・動画の不具合

Artifacts like this can be related to either an issue with the SD card or with the sensor in the camera. If you have another SD card that is on our list of recommended cards at https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308, please try that card to see if that resolves the issue. If not, our team at https://gopro.com/help/ContactUs can help look into this with you to see if the sensor is the issue. Thanks.