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Sightseer
Posts: 1

GoPRO 7 freezing windows explorer.

Hello. 

Before i begin, new goPro 7 black user with updated firmware.

 

I'm having difficulty transfering files from gopro7 to my desktop (windows 10) with the gopro USB cable. As soon as I open the file, itll freezes my windows explorer. Attempted this multiple times with different ports and still doesn't work. Any ideas?

Hiker
Posts: 49

Re: GoPRO 7 freezing windows explorer.

[ Edited ]

You should try and take the sdcard out and put it into an adapter to read the files. It could just be a windows driver issue.

Explorer
Posts: 11,760

Re: GoPRO 7 freezing windows explorer.

Don't try to read/watch the media while it's still on the card. Transfer it over to your computer. Having a SSD drive for higher resolution & frame rate video will also help.