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01-06-2020 03:44 PM
Go pro
[ New ]Me robaron mi cámara y yo lo mínimo que quería era saber si puedo bloquearla para siempre. Sabia que lo localizarla sería mucho pedir. Pero al parecer esta es una empresa de puro marketing que trata a su consumidores de mala manera. Mi próxima cámara será dji y es una lástima porque la cámara de go pro es mejor. Pero el soporte es una mierda
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01-08-2020 11:59 AM
Re: Go pro
[ New ]@grandmesa51768, sorry to hear about what happened. There currently isn't a way to do so. However, if you reach out to our Support Team, they can create a record of your stolen/lost camera. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives. When you do, please have your camera's serial number ready for any information that they may need.
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01-08-2020 11:59 AM
Re: Go pro
[ New ]@grandmesa51768, sorry to hear about what happened. There currently isn't a way to do so. However, if you reach out to our Support Team, they can create a record of your stolen/lost camera. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives. When you do, please have your camera's serial number ready for any information that they may need.