09-02-2018 01:16 PM
Glad to hear back from you, @megawater71700. You actually do not need to buy an SD card adapter as it typically comes with the package when you purchased your SD card. I understand though how important it is for the camera to work as intended, as you pointed out. If your computer detects other devices connected through the USB port, we can then look into isolating whether it is the cable that is faulty. Our team at https://gopro.com/help/ContactUs maybe able to help with this step. Please contact them through phone or chat during hours of operation. Let us know how it goes.