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%3CLINGO-SUB%20id%3D%22lingo-sub-69597%22%20slang%3D%22en-US%22%3EGo%20pro%20session%20wont%20record%20unless%20on%20charge%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-69597%22%20slang%3D%22en-US%22%3E%3CP%3EOkay%20so%20i%20have%20had%20my%20gopro%20session%20for%20nearly%203%20years%20and%20it%20has%20worked%20perfectly%20fine%20for%20the%202%20and%20a%20half%20years%20however%20around%20the%20summer%20time%20it%20started%20to%20cut%20out%20on%20videos%20and%20now%20it%20wont%20even%20record%20for%201%20second.%20the%20small%20display%20still%20works%20fine%2C%20but%20it%20also%20wont%20connect%20to%20my%20iphone%2C%20it%20comes%20up%20on%20the%20wifi%20and%20then%20when%20i%20click%20connect%20the%20gopro%20turns%20off.%20However%20everything%20works%20fine%20when%20it%20is%20charging%2C%20it%20records%20and%20connects%20to%20my%20iphone.%26nbsp%3B%3C%2FP%3E%3CP%3EI%20dont%20know%20what%20to%20do%20now%2C%20i%20have%20got%20it%20on%20the%20most%20recent%20update%2C%20i%20have%20reformated%20the%20sd%20card.%3C%2FP%3E%3CP%3EPLEASE%20HELP%20ME%2C%20IF%20YOU%20HAVE%20ANY%20SOLUTIONS%20I%20WILL%20TRY%20ANYTHING%20NOW.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%20Charlie.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-69597%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-69818%22%20slang%3D%22en-US%22%3ERe%3A%20Go%20pro%20session%20wont%20record%20unless%20on%20charge%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-69818%22%20slang%3D%22en-US%22%3E%3CP%3EHey%20Charlie%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F42588%22%20target%3D%22_blank%22%3E%40invinsible57%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20may%20be%20best%20to%20get%20in%20touch%20with%20our%20Support%20Team%20directly%20on%20this%20one.%20They%20will%20walk%20though%20some%20steps%20with%20you%20to%20determine%20if%20there%20is%20an%20issue%20with%20that%20battery.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%2C%3C%2FP%3E%0A%0A%3CP%3ERyan%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 1
Accepted Solution

Go pro session wont record unless on charge

Okay so i have had my gopro session for nearly 3 years and it has worked perfectly fine for the 2 and a half years however around the summer time it started to cut out on videos and now it wont even record for 1 second. the small display still works fine, but it also wont connect to my iphone, it comes up on the wifi and then when i click connect the gopro turns off. However everything works fine when it is charging, it records and connects to my iphone. 

I dont know what to do now, i have got it on the most recent update, i have reformated the sd card.

PLEASE HELP ME, IF YOU HAVE ANY SOLUTIONS I WILL TRY ANYTHING NOW.

 

thanks Charlie.


Accepted Solutions
GoPro
Posts: 3,924

Re: Go pro session wont record unless on charge

Hey Charlie,

 

@invinsible57

 

It may be best to get in touch with our Support Team directly on this one. They will walk though some steps with you to determine if there is an issue with that battery. https://gopro.com/help/PKBContactus

 

Best,

Ryan

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Go pro session wont record unless on charge

Hey Charlie,

 

@invinsible57

 

It may be best to get in touch with our Support Team directly on this one. They will walk though some steps with you to determine if there is an issue with that battery. https://gopro.com/help/PKBContactus

 

Best,

Ryan