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Sightseer
Posts: 1
Accepted Solution

Go pro session updates

I’m having wi fi connection problems, I followed go pros instructions to take out the SIM card and re start it, it now has switched on but I still need to update the firmware .
Every time I go onto the app I cannot see where you go to update

Accepted Solutions
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GoPro
Posts: 6,097

Re: Go pro session updates

Hi @rustr

 

If you're having problem updating your camera using the app, it might be due to SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

 

If you have recommended SD card brand and model and the update is still not pushing through try to update your camera manually.

https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

Make sure to follow manual firmware update instruction for your camera. 

 

Let us know if that will work. 

 

 

-Jay

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: Go pro session updates

Hi @rustr

 

If you're having problem updating your camera using the app, it might be due to SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

 

If you have recommended SD card brand and model and the update is still not pushing through try to update your camera manually.

https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

Make sure to follow manual firmware update instruction for your camera. 

 

Let us know if that will work. 

 

 

-Jay