Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-63510%22%20slang%3D%22en-US%22%3EGo%20pro%20screen%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-63510%22%20slang%3D%22en-US%22%3EI%20am%20unable%20to%20get%20the%20live%20chat%20to%20work%20on%20your%20website.%20My%20GoPro%20hero%204%20silvers%20screen%20has%20stopped%20working%20and%20I%20cannot%20get%20it%20to%20work.%20Have%20you%20any%20tips%20for%20why%20this%20may%20be%20happening%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-63510%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-65668%22%20slang%3D%22en-US%22%3ERe%3A%20Go%20pro%20screen%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-65668%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F38654%22%20target%3D%22_blank%22%3E%40spirywave80788%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20are%20still%20having%20some%20issues%20with%20the%20camera%20I%20would%20check%20out%20this%20thread!%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FHero-4-Session-Display-Not-Working%2Ftd-p%2F3580%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FCameras%2FHero-4-Session-Display-Not-Working%2Ftd-p%2F3580%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHopefully%20that%20will%20help%20out%2C%20or%20you%20may%20need%20to%20get%20in%20touch%20with%20our%20Support%20Team%20directly%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%2C%3C%2FP%3E%0A%0A%3CP%3ERyan%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Go pro screen not working

I am unable to get the live chat to work on your website. My GoPro hero 4 silvers screen has stopped working and I cannot get it to work. Have you any tips for why this may be happening?

Accepted Solutions
GoPro
Posts: 3,924

Re: Go pro screen not working

Hi @spirywave80788,

 

If you are still having some issues with the camera I would check out this thread!

 

https://community.gopro.com/t5/Cameras/Hero-4-Session-Display-Not-Working/td-p/3580

 

Hopefully that will help out, or you may need to get in touch with our Support Team directly: https://gopro.com/help

 

Best,

Ryan

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Go pro screen not working

Hi @spirywave80788,

 

If you are still having some issues with the camera I would check out this thread!

 

https://community.gopro.com/t5/Cameras/Hero-4-Session-Display-Not-Working/td-p/3580

 

Hopefully that will help out, or you may need to get in touch with our Support Team directly: https://gopro.com/help

 

Best,

Ryan