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Tourist
Posts: 2

Go pro says SD card error and turns off

[ New ]
 

Accepted Solutions
GoPro
Posts: 32,030

Re: Go pro says SD card error and turns off

[ New ]

Hi @greenboost5137

 

Take the SD card out then see if the camera will stay on.

If it does, the issue can be on the SD card.

You may try formatting the SD card and proceed with a manual software update.

https://gopro.com/en/us/update

 

Let us know how it goes.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 32,030

Re: Go pro says SD card error and turns off

[ New ]

Hi @greenboost5137

 

Take the SD card out then see if the camera will stay on.

If it does, the issue can be on the SD card.

You may try formatting the SD card and proceed with a manual software update.

https://gopro.com/en/us/update

 

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 2

Re: Go pro says SD card error and turns off

[ New ]

Samething. Says there is no SD card and shuts off with in 10 seconds

GoPro
Posts: 32,030

Re: Go pro says SD card error and turns off

[ New ]

Thanks for trying @greenboost5137


The best path forward is to reach our to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!
Ej