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Sightseer
Posts: 1

Go pro not showing up in file explorer.

[ New ]

Hello. My go pro hero black refuses to show up on file explroer when connected via usb.

(Yes is turned on. Yes is properly connected to the comptuer. I even here an audio feedback on the computer when I plug it in)

 

The Quick up does not recognize it and is not showing up as a folder in the file explorer.

 

The camera works properly and I can download videos to the app on the phone, and to the phone to my dropbox. The video plays on the computer. 

 

I don't want to waste money on a memory reader. Please help me fix this so it just opens on the computer like any other camera.

 

Thanks.

GoPro
Posts: 14,088

Re: Go pro not showing up in file explorer.

[ New ]

Hello @pedroc061. We have some troubleshooting suggestions here Camera is not Recognized when Plugged into a Computer USB Port that will help.