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Hiker
Posts: 11

Go pro max horizon levelling, 360 mode

[ New ]

Go pro max horizon levelling, 360 mode

This has happened a couple of times to me but these last screenshot of from today, I shot in 360 mode for about 40 minutes it separates the clips into eight minute cuts and some of them have horizon levelling and some don't can anyone explain?

 

Thank you

923B83EA-552E-4E37-8113-A162BE042B17.png

Accepted Solutions
GoPro
Posts: 30,862

Re: Go pro max horizon levelling, 360 mode

[ New ]

Hi @jrcevo

 

Please try running a manual update on the camera.

Once done, reset the camera.

 

Check out these links:

https://gopro.com/en/us/update/max

Reset Camera Settings 

 

Let us know how it goes.

 

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 30,862

Re: Go pro max horizon levelling, 360 mode

[ New ]

Hi @jrcevo

 

I did a couple of test recordings both on 3K/60 and 5.6K/30.

Files were transferred to the app and all chapters show the option for horizon leveling.

 

See if resetting the camera will help.

Reset Camera Settings

 

Thanks!

Ej

 

 

 

Hiker
Posts: 11

Re: Go pro max horizon levelling, 360 mode

[ New ]

How long were the clips you recorded? Have no problem recording shorter clips. The problem happens when I leave the camera on recording and I end up with eight minute plus clips.

 

Thank you James

GoPro
Posts: 30,862

Re: Go pro max horizon levelling, 360 mode

[ New ]

Hi @jrcevo

 

It was both about 18 minutes long, it produced 3 chapters each.

All chapters had the Horizon Levelling option.

 

 

Thanks!

Ej

 

Hiker
Posts: 11

Re: Go pro max horizon levelling, 360 mode

[ New ]
 
Hiker
Posts: 11

Re: Go pro max horizon levelling, 360 mode

[ New ]

That's great and that yours is working but it doesn't really help my situation 🤦🏽‍♂️

james

GoPro
Posts: 30,862

Re: Go pro max horizon levelling, 360 mode

[ New ]

Hi @jrcevo

 

Please try running a manual update on the camera.

Once done, reset the camera.

 

Check out these links:

https://gopro.com/en/us/update/max

Reset Camera Settings 

 

Let us know how it goes.

 

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej