02-05-2019 02:48 PM
If a camera is freezing up, it is usually an indicator the camera's software needs to be updated or there is potentially an issue with the microSD being used. Try removing the SD card and see if the camera still freezes up. If it no longer freezes, then the issue is likely stemming from the SD card. Here's some information on SD card recommendations.
If it's still the same even with a recommended SD card, please proceed with a manual update.
Let us know how it goes.