02-19-2020 10:27 AM
Re: Go pro hero black 5 battery and camera[ New ]
@bernym0, sorry to hear about the trouble. To help further isolate the issue, please try the following suggestions:
- Make sure that the camera is turned off and disconnected from an external power source. Remove the SD card. Test if the issue persists without the SD card inserted the camera.
- Remove the battery from the camera. Then connect your GoPro to the charger (5V 2A) using the GoPro USB-C cable. Test if the issue persists without the battery and SD card inserted the camera.
Please let us know how it goes.