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Tourist
Posts: 1

Go pro hero 8 restarting continously

[ New ]

My gopro hero 8 is on beeping and screen Frezzing and auto restarting again and hanging continously please solve this problem. as soon as possible.

 

Thanks

Regards,

 

J.VIJAY

CHENNAI, INDIA  


Accepted Solutions
GoPro
Posts: 15,698

Re: Go pro hero 8 restarting continously

[ New ]

Hello @sunnysummi813. Make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card. 
 
Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help. 
 
Let us know how it goes. 

Note: We have edited your post to remove personal contact information for security purposes.

View solution in original post


All Replies
GoPro
Posts: 15,698

Re: Go pro hero 8 restarting continously

[ New ]

Hello @sunnysummi813. Make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card. 
 
Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help. 
 
Let us know how it goes. 

Note: We have edited your post to remove personal contact information for security purposes.