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Sightseer
Posts: 1

Go pro hero 7

[ New ]
Not turning off stuck on sd card busy ??

Accepted Solutions
GoPro
Posts: 27,237

Re: Go pro hero 7

[ New ]

Hi @heroicdive486

 

Let the camera/battery charge drain.

Take the SD card out then charge the camera fully.

Proceed with a manual software update: https://gopro.com/en/us/update/hero7-silver

Please back up all important files before proceeding.

It is also important that you are using a recommended SD card.

Let us know how it goes.

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 27,237

Re: Go pro hero 7

[ New ]

Hi @heroicdive486

 

Let the camera/battery charge drain.

Take the SD card out then charge the camera fully.

Proceed with a manual software update: https://gopro.com/en/us/update/hero7-silver

Please back up all important files before proceeding.

It is also important that you are using a recommended SD card.

Let us know how it goes.

 

Thanks!
Ej