12-06-2018 06:11 AM
I press the on/off for 10 sec the logo is showing on the screen then back off. The camera is not responding at all and I haven’t even been able to use it, how frustrating!! Please let me know what can I do!
12-06-2018 08:05 AM - edited 12-06-2018 08:06 AM
I am sorry for any troubles caused.
Please go over these steps to try to power the camera back on.
If it's still the same, please refer to the same store/channel you got it from.
As this is a recent purchase, they should be able to replace it.
You may also reach out to our Support Team for assistance.
12-21-2018 06:56 PM
same here. brand new, first time i powered it on it started the update and now it's stuck with the gopro logo on the screen. holding the power button in for 10 secs the screen goes blank for a fraction of a second and then the logo is back. I can't do anything. Tech support suggested turning it off by waiting until the battery goes flat! So... still waiting, and regretting my decision to buy a gopro more and more.
well done gopro engineers, you've certainly convinced me your decision to make the battery non-removable was a stupid one.
I'm wondering why i bought a gopro for $300 and not
- Campark 4K action camera — $55.
- HDCool 4K action camera — $50.
- Yi Discovery 4K action camera — $60.
- Vtech Kidizoom action camera — $35.
- Intova Dub action camera — $38.
- Yuntab 1080p action camera — $24.
- Sony HDR-AS50 1080p action camcorder — $168.
I wonder how many of those work out of the box? My guess would be most of them?
12-22-2018 01:03 AM