Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-355355%22%20slang%3D%22en-US%22%3EGo%20pro%20hero%205%20black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-355355%22%20slang%3D%22en-US%22%3EMe%20paso%20lo%20mismo%20que%20ha%20muchos%20aqu%C3%AD%2C%20le%20entr%C3%B3%20agua%20y%20hace%20un%20a%C3%B1o%20me%20dijeron%20que%20me%20daban%20un%20descuento%20quiz%C3%A1%20si%20me%20acercaba%20a%20una%20tienda%20oficial.%20No%20resolvieron%20nada%20y%20la%20c%C3%A1mara%20la%20use%203%20veces.%20Una%20pena%20y%20el%20soporte%20t%C3%A9cnico%20no%20ayuda%20como%20se%20promocionan.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-355355%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Reply
Tourist
Posts: 3

Go pro hero 5 black

Me paso lo mismo que ha muchos aquí, le entró agua y hace un año me dijeron que me daban un descuento quizá si me acercaba a una tienda oficial. No resolvieron nada y la cámara la use 3 veces. Una pena y el soporte técnico no ayuda como se promocionan.
GoPro
Posts: 10,731

Re: Go pro hero 5 black

Hi @pacho18

 

The discount offered should be applicable to a purchase made through gopro.com .

Is there a case number we can reference to?

 

Thanks!

Ej

Tourist
Posts: 3

Re: Go pro hero 5 black

Off course I do have the number, but what I needed was a proper problem solved as it seems to be a common problem and there is not a but just an offer of discount and not replacing the device instead.
GoPro
Posts: 10,731

Re: Go pro hero 5 black

Hi @pacho18

 

What is the case number?

 

Thanks!