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Tourist
Posts: 3

Go pro hero 5 black

Me paso lo mismo que ha muchos aquí, le entró agua y hace un año me dijeron que me daban un descuento quizá si me acercaba a una tienda oficial. No resolvieron nada y la cámara la use 3 veces. Una pena y el soporte técnico no ayuda como se promocionan.
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GoPro
Posts: 11,601

Re: Go pro hero 5 black

Hi @pacho18

 

The discount offered should be applicable to a purchase made through gopro.com .

Is there a case number we can reference to?

 

Thanks!

Ej

Tourist
Posts: 3

Re: Go pro hero 5 black

Off course I do have the number, but what I needed was a proper problem solved as it seems to be a common problem and there is not a but just an offer of discount and not replacing the device instead.
GoPro
Posts: 11,601

Re: Go pro hero 5 black

Hi @pacho18

 

What is the case number?

 

Thanks!