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Tourist
Posts: 2

Go pro hero 5 black,não liga,não carrega deixou de funcionar

[ New ]

A minha go pro hero 5 Black ,nao liga,tento carrega e tambem não carrega .

Ja tentei ligar directamente ao carregador e tambem nao liga.

Tenho a hero 8 black e sou assinante Plus, gostava de saber como resolver este problema e que me respondam o mais rapido possivel.

Como disse aqui tenho (tinha) duas go pro e ate ao momento so tenhop a dizer bem da marca,tenho todos os cuidados com a camera,nao entendo o poruqe desta avaria.

Espero que a marca tente resolver estes problemas para manter fieis todos Nós que somos fã desta marca

Espero que daqui a 1 ano não aconteca o mesmo a hero 8 .

 

Cumprimentos


Accepted Solutions
GoPro
Posts: 29,888

Re: Go pro hero 5 black,não liga,não carrega deixou de funcionar

[ New ]

Hello @hopkinslx

 

Please go over the steps on HERO5 Black Will Not Power On.

If it's still the same, please reach out to Support to check on your options.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 29,888

Re: Go pro hero 5 black,não liga,não carrega deixou de funcionar

[ New ]

Hello @hopkinslx

 

Please go over the steps on HERO5 Black Will Not Power On.

If it's still the same, please reach out to Support to check on your options.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej