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%3CLINGO-SUB%20id%3D%22lingo-sub-45944%22%20slang%3D%22en-US%22%3EGo%20pro%20hero%205%20Black%20won't%20charge%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-45944%22%20slang%3D%22en-US%22%3EI've%20purchased%20go%20pro%20hero%205%20black%20recently%20and%20is%20not%20charging%20while%20recording.%20When%20it's%20on%20is%20charging%20with%20speed%201%25%20every%20half%20hour%20when%20I%20have%20took%20out%20battery%20while%20still%20connected%20screen%20flashes%20and%20go%20pro%20goes%20off%20when%20I%20touch%20the%20cable%20it%20tries%20to%20turn%20on%20but%20unsuccessfully.%20What%20should%20I%20do%20%3F%20anybody%20had%20same%20problem%20%3F%20I've%20exchanged%20it%20for%20different%20one%20but%20same%20problem%20occurrs.%20I%20know%20people%20who%20do%20not%20have%20this%20issue.%20How%20to%20solve%20it%20%3F%3CBR%20%2F%3EThanks%20for%20help%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-45944%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-45959%22%20slang%3D%22en-US%22%3ERe%3A%20Go%20pro%20hero%205%20Black%20won't%20charge%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-45959%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26761%22%20target%3D%22_blank%22%3E%40j%C3%B3zefb1%3C%2FA%3E%20-%20I%20would%20suggest%20contacting%20our%20Support%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E.%20If%20you've%20tried%20other%20batteries%20and%20are%20having%20the%20same%20issues%2C%20there%20may%20be%20some%20other%20issues%20going%20on.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3CBR%20%2F%3E%20Jeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 4
Accepted Solution

Go pro hero 5 Black won't charge

I've purchased go pro hero 5 black recently and is not charging while recording. When it's on is charging with speed 1% every half hour when I have took out battery while still connected screen flashes and go pro goes off when I touch the cable it tries to turn on but unsuccessfully. What should I do ? anybody had same problem ? I've exchanged it for different one but same problem occurrs. I know people who do not have this issue. How to solve it ?
Thanks for help

Accepted Solutions
GoPro Community Manager
Posts: 5,850

Re: Go pro hero 5 Black won't charge

@józefb1 - I would suggest contacting our Support team at https://gopro.com/help/PKBContactus. If you've tried other batteries and are having the same issues, there may be some other issues going on.

 

Thanks,
Jeff

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All Replies
GoPro Community Manager
Posts: 5,850

Re: Go pro hero 5 Black won't charge

@józefb1 - I would suggest contacting our Support team at https://gopro.com/help/PKBContactus. If you've tried other batteries and are having the same issues, there may be some other issues going on.

 

Thanks,
Jeff