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Tourist
Posts: 4

Go pro hero 5 Black both screen not showing

Hope my message will find u well
Unfortunately i have gopro hero 5 black and the both screans are not turning on , so i have checked with your Authhorized agency here in qatar ( Ali Bin Ali) they comfirmed that they are not anymore accepting to repair gopro so please advice what to do as am not able to fix the issue as i found out its a common issue for this model , this issue have been placed since February 2018 and not yet resolved , please note that am rarely used this camera so it gives me a feed back not to upgrade with the new generation camera since it has issues and cant grant it as mine is 1 year old
So appreciate ur fast reply
Thanks
GoPro
Posts: 7,356

Re: Go pro hero 5 Black both screen not showing

Hello @coolbeach3728. Sorry to hear about the trouble with your camera. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to help. When you do, have your camera information ready, as well as photos showing the issue. You may reach the team by phone or chat.