11-07-2019 11:54 AM
Please try to remove the camera from your phone's paired bluetooth device.
After that go to GoPro App and remove your camera on the list of paired camera.
You might need to update or reset your password.
Please check this website to know how to reset your password: https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password
Pair your camera again and let us know if that will work.