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Sightseer
Posts: 1

Go pro hero 3+ black only records for 10 sec

[ New ]
Hi my camera only records for 10 seconds then turns off. It won't re

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GoPro
Posts: 15,925

Re: Go pro hero 3+ black only records for 10 sec

[ New ]

@chunkyguts, the recording issue can be related to either a problem with the SD card being used or the camera itself. Try using a different SD card (if available). If it records fine, then the issue is likely stemming from the SD card. 

 

You can get the full list of microSD cards that are known to work well with GoPro cameras here

 

It is also advisable to format the SD card before use. (NOTE: Reformatting the SD card will delete all data off of the card, so be sure that you save any videos or pictures you want to keep on your computer before reformatting the SD card.) 

 

Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

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GoPro
Posts: 15,925

Re: Go pro hero 3+ black only records for 10 sec

[ New ]

@chunkyguts, the recording issue can be related to either a problem with the SD card being used or the camera itself. Try using a different SD card (if available). If it records fine, then the issue is likely stemming from the SD card. 

 

You can get the full list of microSD cards that are known to work well with GoPro cameras here

 

It is also advisable to format the SD card before use. (NOTE: Reformatting the SD card will delete all data off of the card, so be sure that you save any videos or pictures you want to keep on your computer before reformatting the SD card.) 

 

Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229