07-01-2019 10:15 PM - edited 07-01-2019 10:16 PM
I use the camera in water with the protection and i already made sure that i protected everything.so the water is inside the camera and It doesnt work now.I cant turn on the camera but i still have warranty and i would like to claim the camera.
Please email me back
07-02-2019 11:25 AM
So long as all camera doors are closed, the HERO7 Silver is waterproof down to 10m (33ft) without a housing.
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened.
You may reach out to them by phone or chat. https://gopro.com/help/ContactUs