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%3CLINGO-SUB%20id%3D%22lingo-sub-36823%22%20slang%3D%22en-US%22%3EGo%20pro%20app%20bug%20fix%20now!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-36823%22%20slang%3D%22en-US%22%3EI%20opened%20up%20the%20app%20for%20my%20hero%20session%20and%20have%20a%20choice%20of%205mp%20or%2012mp%20which%20is%20not%20right%20since%20the%20correct%20option%20is%208mp%20please%20fix!%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-36823%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-36834%22%20slang%3D%22en-US%22%3ERe%3A%20Go%20pro%20app%20bug%20fix%20now!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-36834%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F21705%22%20target%3D%22_blank%22%3E%40ilovegopro101%3C%2FA%3E%20-%20Not%20sure%20what's%20happening%2C%20but%20the%20app%20should%20be%20reading%20the%20capabilities%20from%20the%20camera.%20if%20you%20haven't%20yet%2C%20try%20doing%20a%20manual%20update%20on%20the%20camera.%20Instructions%20are%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero_session%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero_session%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20that%20doesn't%20fix%20it%2C%20our%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%20can%20help.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 3
Accepted Solution

Go pro app bug fix now!

I opened up the app for my hero session and have a choice of 5mp or 12mp which is not right since the correct option is 8mp please fix!

Accepted Solutions
GoPro Community Manager
Posts: 5,862

Re: Go pro app bug fix now!

@ilovegopro101 - Not sure what's happening, but the app should be reading the capabilities from the camera. if you haven't yet, try doing a manual update on the camera. Instructions are at https://gopro.com/update/hero_session.

 

If that doesn't fix it, our team at https://gopro.com/help/PKBContactus can help.

 

Jeff

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All Replies
GoPro Community Manager
Posts: 5,862

Re: Go pro app bug fix now!

@ilovegopro101 - Not sure what's happening, but the app should be reading the capabilities from the camera. if you haven't yet, try doing a manual update on the camera. Instructions are at https://gopro.com/update/hero_session.

 

If that doesn't fix it, our team at https://gopro.com/help/PKBContactus can help.

 

Jeff