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Sightseer
Posts: 1

Go pro Cloud is not pulling the videos from the app

[ New ]
The videos are in the app, but they can cross from there to the cloud, and you can see the cloud icon on the video, but the cloud have a clock inside, I’m being trying to send them to the cloud for days
GoPro
Posts: 21,488

Re: Go pro Cloud is not pulling the videos from the app

[ New ]

Hi @sharpboost2686

 

Please refer to the information on this article: GoPro Plus - Mobile Upload

You may also try connecting to a different network.

 

Let us know how it goes.

 

Thanks!
Ej