2 weeks ago - last edited 2 weeks ago
2 weeks ago
Does the camera power on when plugged in directly to a power source?
Please go over the steps on HERO8 Black - Will Not Power On
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
a week ago
The camera turns on without batter however it wasnt recognizing the battery in it so they sent me a new battery which i got today, i just tried it and it still says no battery. So im not sure whats going on here.
a week ago
Hello, @infbuckets. Do the batteries have a blue cap in them? If you haven't yet, try doing a manual update. This will help clear any possible error with the current camera installation. The steps under Manual Update here will guide you through the process. After the update, perform a factory reset. Let us know how it works out. Thanks!
It doesnt look like it notices when i put the card in. It shows the card is there but it doesnt do anything when i start it up, it goes to a battery screen then right to this screen in the picture below.