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07-16-2019 12:48 PM
Re: Go pro 7 black randomly turning on
[ New ]
Please see if resetting the camera will work. Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs
Thanks!
Ej
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07-16-2019 01:48 PM
Re: Go pro 7 black randomly turning on
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07-18-2019 11:58 AM
Re: Go pro 7 black randomly turning on
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07-18-2019 11:59 AM
Re: Go pro 7 black randomly turning on
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08-15-2019 03:16 AM - edited 08-15-2019 03:18 AM
Re: Go pro 7 black randomly turning on
[ New ]Have the same problem, even with voice commands off. After reading all the responses here, I tried toggling the wifi connection. It worked. Inconvenient, but not a game ender for me. Hope a future firmware update will address this.
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08-15-2019 06:50 AM
Re: Go pro 7 black randomly turning on
[ New ]Hello @gregnoto. A new firmware was released yesterday. If you haven't yet, make sure that you update your camera to the latest firmware. Let us know what you observe regarding the random powering on after the update. Firmware download is available at https://gopro.com/en/ph/update/hero7-black .
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08-15-2019 01:01 PM
Re: Go pro 7 black randomly turning on
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08-15-2019 01:30 PM
Re: Go pro 7 black randomly turning on
[ New ]Hello @gregnoto
Kindly check the version number on your camera.
Preferences> About> Camera Info
Thanks!
Ej