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Tourist
Posts: 1
Accepted Solution

Go pro 7 Silver screen frozen

This is the second time I use my camera, and the screen doesn't work, I took two pics and when I was watching them at the multimedia option the screen just froze in one of the pics. Now the camera doesn't answer to anything, and I can't turn it off or re start it.

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GoPro
Posts: 15,260

Re: Go pro 7 Silver screen frozen

Hi @noblecrest677

 

What SD card are you using?

Please go over the steps on Camera Freezes Up 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej

 

 

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All Replies
Highlighted
GoPro
Posts: 15,260

Re: Go pro 7 Silver screen frozen

Hi @noblecrest677

 

What SD card are you using?

Please go over the steps on Camera Freezes Up 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!

Ej