02-22-2020 10:31 AM
Since yesterday I can't turn on my camera. It is still recognised by my computer but neither of the screens turns on ! What can I do ?
Try pulling the battery for a minute or so and then re-insert. I've had the same problem with mine occasionally if I leave it on charge after the battery is at 100%
02-22-2020 10:56 AM
@adroitpeak65727, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO8 Black - Will Not Power On
If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.