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Tourist
Posts: 1

Go Pro will not work

[ New ]

I purchased GoPro service to cover problems with my Hero 5 Black.  The screen stopped working.  The camera was replaced but I had to pay a processing and other fees.  The replacement camera failed within the first hour of use, while I was on vacation snowboarding.  I am very unhappy with the product and would like a refund or replacement with a new, not remanufactured, GoPro.  


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GoPro
Posts: 6,097

Re: Go Pro will not work

[ New ]

Hi @johng8353,

 

Please contact GoPro customer support for assistance. 

https://gopro.com/help/ContactUs

 

-jay

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GoPro
Posts: 6,097

Re: Go Pro will not work

[ New ]

Hi @johng8353,

 

Please contact GoPro customer support for assistance. 

https://gopro.com/help/ContactUs

 

-jay